Tony and Leah were very professional and knowledgeable about mattress cleaning. From the beginning, this business was easy to deal with. The phone was answered the first time I called and as promised, Tony got back to me with a choice of times as soon as he had access to his diary (within an hour). They arrived on time, charged less than they originally quoted and did an excellent job of cleaning the mattress. I would definitely recommend them. So friendly and ethical! Will definitely use their services again.